BOOKING CONFIRMATION
Thanks for booking with us, please read the info below to know what to expect.
Arrival window
We will arrive within the arrival window for your booking provided that there are no unforeseen circumstances like accidents, weather, etc. If we’re running late, we’ll shoot you a call.
Cancellations
Because we reserve a time especially for you, please make any schedule changes before 5 p.m. the day before service to avoid incurring a $70 cancellation fee.
Satisfaction
Thank you for trusting Top Knox Cleaning LLC! If anything needs attention, please refer to our Fulfillment Policy and Terms & Conditions and let us know within 24 hours.
Billing
A hold will be placed on your card one day before service, but you are not charged until service is completed and you will receive an email invoice instantly. Please note that some banks show this hold as a charge, but it is just pre-authorization.
